International Association of IATA Retirees Since 1998
IAIR Ver56C 24January. 2012
NewsFlash



IAIR NewsLetter No. 18 December 2011

Medical Insurance for Canadian Plan Members
Coverage on a Cruise
Manulife provides retiree medical coverage whilst on a cruise, i.e. at sea. Manulife will provide a written confirmation of  this coverage, if required by a cruise operator.
Emergency Travel Assistance Card
If required for a covered family member travelling alone, please contact Manulife Customer Service.
Manulife Insurance Scheme
IATA provides Medical Insurance through Manulife for employees who have opted  to remain in the medical benefits plan on retirement. For retirees, two plans are provided, known as Plan C and Plan D. Plan D applies to those who retired  prior to 1 January 2008  and who elected to remain in that plan, while Plan C applies to all retirees who retired after that date. There are minor differences between the two plans.

Claims
Effective January 1st 2008, only the new claim forms and locations are valid. You can display, fill and print  the English Claim Form   or French Claim Form on this site.
Similar forms are to be found on Manulife web site where you can set up direct claims  payments to your bank account.

Claims for Dental work can only be made under Manulife scheme as a
result of an accident.

On-Line Claims
You can submit your Manulife claims "on-line" with no need to send in your receipts by mail. You need to keep your receipts in case of spot checking. This function is available for certain types of claims - please log into your Manulife account and check it out if you wish to find out how it works. They can pay you directly to your bank account (for all claims) which makes submitting claims and receiving payments very easy and paperless! For the latest information effective 25 July 2011
Information Applicable to Quebec Residents
RAMQ Information English - Français
E-mail  Manulife
If you wish to e-mail Manulife you must go to their web site and then log on to your new personal access. page. There is a function that allows you to “send a note” and specify if you wish to have the response by email , telephone or postal mail.
For other contact details go to Contacts/Manulife.